Privacy

FreeTaxQuotes Digital Privacy Notice

Protecting your information is important to us. The following guidelines set forth our general privacy practices and principles that apply to information we collect FreeTaxQuotes the following products and services, which are owned or operated by FREETAXQUOTES, Inc., or companies related by common ownership or control (collectively, “we,” “us,” or “our”):

  • our online and software tax preparation products and services;
  • our websites and the products and services offered FreeTaxQuotes those websites (including www.FreeTaxQuotes.com and
  • our mobile applications that incorporate this privacy notice.

We utilize administrative, technical, and physical safeguards to protect your information. We protect information submitted to us, both during transmission and once we receive it. Please see “How do we secure your information?” for more information. If you have any questions about the security of our services, you can contact us at HR@freetaxquote.com.

This privacy notice also details choices available to you regarding the use of, your access to, and how to update and correct your personal information.

If you enter into another business relationship with us, or an FreeTaxQuotes independently-owned, third-party franchisee, including FreeTaxQuotes our nationwide network of offices, we will make you aware of the privacy practices and principles that apply to that particular business or relationship.

Special Note to Parents: Because of the nature of the services we provide, we do not market our services to children under the age of 13, nor do we knowingly collect information from children under the age of 13.

If you have questions or complaints regarding our privacy practices or principles, please contact us at HR@freetaxquotes.com.

What information do we collect?

As part of providing products and services to you, we may collect information, including personal information, about you, your spouse, your dependents, or your business when you use our services.

Where do we get this information?

You provide most of the information we collect. We also receive information FreeTaxQuotes certain digital technologies when you interact with us. Finally, other companies and government entities may share information with us.

How do we use your information?

We use your information to provide you the products and services you request. We may also use your information, as permitted by law, including: to service and report on your account; offer you relevant information, products, or services; and enhance our products and services. These activities may be performed by us or a service provider acting on our behalf.

Who do we share your information with?

The privacy and security of your information is important to us. We do not sell or rent your information (including your social security number). We may share your information to support the products and services you request or provide you information on products and services that may benefit you. We may also share your information as permitted by law or with your additional consent.

What types of web and wireless technologies (including cookies) do we use?

We, and our service providers, use commonly-used technologies, such as cookies or similar technologies, to remember you and to personalize your experience with features and advertisements. We, and our service providers, use these technologies to help us know your usage patterns, track your preferences, and analyze how you use our services. We may receive reports on an individual or aggregate basis based on these technologies. You may opt-out of some of these technologies.

How do we respond to web browser “do not track” signals?

We treat the data of everyone who comes to our websites in accordance with this Privacy Notice, whatever their “do not track” setting. While we do not respond to web browser “do not track” signals, we give you choices about receiving promotional offers from us or third-parties. You can exercise your choices as described in this Privacy Notice.

How do we secure your information?

The security of your personal information is important to us. We utilize administrative, technical, and physical safeguards to protect your information. If you have any questions about the security of our services, you can contact at HR@freetaxquotes.com

How long do we keep your information?

In accordance with applicable laws, we keep your information for as long as needed to serve you, maintain your account, as needed to operate our business, or to improve our offerings or develop new ones.

Third-party products and services, including social media features

This Privacy Notice does not apply to products or services offered by third-parties on or FreeTaxQuotes our services (such as bank partners who offer Refund Transfers). You will be able to recognize when a business partner is associated with your transaction when its logo appears or is shown with our logo. You should carefully read the privacy notices and any terms and conditions applicable to such third-party products or services. When you request products or services from such companies, you give us permission to provide these third-parties with information about you necessary to fulfill or process your request.

Updating or deleting your information

You may update your information by calling at HR@freetaxquotes.com. If you are an FreeTaxQuotes tax client, you may be able to view and update your personal information FreeTaxQuotes.com. You can delete your FreeTaxQuotes account FreeTaxQuotes.com the “Manage Account” and “Account Settings” screens. If you have questions, you may contact us at HR@freetaxquotes.com and we will respond to requests within a reasonable timeframe. After proper identity verification, we will provide you with information about whether we hold any of your personal information.

Opting-Out

You can choose to limit our use or our ability to share your information in certain circumstances. Our ability to offer you certain products and services and your experience might be affected by your choice. To opt out of electronic communications, contact us at HR@freetaxquotes.com.

ACCESSING OUR SERVICES FROM OUTSIDE THE UNITED STATES

We process your information to provide the products and services you request and for our legitimate business interests, including marketing and tax preparation fraud prevention.

Our services are hosted on servers located in the United States. We also use service providers located in the United States to bring you our products and services. The transfer of your information to the United States is necessary to deliver our products and services. Please be aware that the laws in the United States may not provide the same level of protection to your personal information as your home country.

If you are accessing our products or services from the European Union, you have certain rights regarding the processing of your personal data. For instance, if the information you provide contains special categories of personal data, we will only process it with your explicit consent, which can be withdrawn at any time. You have the following additional rights:

  • You have the right to access and correct your information.
  • You have the right to obtain erasure of your information, object to or restrict processing activities related to your information, or withdraw your consent to the processing of your information after you have provided it.
  • You have the right to obtain a copy of your information in a structured, commonly used, machine readable format.
  • You have the right to lodge a complaint with your local supervisory authority regarding our processing of your information.

To exercise your rights, or if you otherwise have questions about the processing of your personal data, you may contact us at HR@FreeTaxQuotes.com

CONTACT US

If you have questions or concerns regarding this Privacy Notice, contact by email at HR@FreeTaxQuotes.com.

PRIVACY NOTICE UPDATES

We may update this Privacy Notice to reflect changes to our information practices. If we make a material change to this Privacy Notice, including a material change in the way we use any personal information collected, we will notify: (1) we will post a notice on our website describing the change; or (2) we will send you an email notifying you of the change.

EFFECTIVE DATES

This Privacy Notice is effective January 1, 2019.